Terms of Purchase

🛒 Purchase Terms

These Purchase Terms apply to all products and services purchased through https://www.thriiverra.com (the “Website”).

The Website is operated by Thriiverra (referred to as the “Company,” “we,” “us,” or “our”).

By completing a purchase or submitting an order through our Website, you confirm that you have read, understood, and agreed to these Purchase Terms, together with our:

  • Terms of Use;
  • Privacy Policy;
  • Other applicable policies available on our Website.

These Terms may contain important information regarding dispute handling, arbitration provisions, and other legal requirements that may apply to your purchase.

If you do not agree with these Terms, please do not place an order or use our purchasing services.


👤 Customer Eligibility Requirements

When placing an order, you confirm that:

  • You are 18 years of age or older;
  • You have the legal authority to enter into a purchase agreement;
  • You are legally allowed to purchase and receive the products or services offered through our Website.

You agree to follow all applicable laws and regulations in your country or region, including but not limited to:

  • Product purchase regulations;
  • Import and customs requirements;
  • Product receiving and usage regulations.

Where legally permitted, communications between you and Thriiverra, including emails, phone conversations, or customer service communications, may be recorded for purposes such as order confirmation, customer assistance, security verification, or dispute handling.


🔐 Privacy Protection

Any information collected through our Website, email communication, phone contact, or other customer interactions will be processed according to our:

Privacy Policy

You may view our Privacy Policy at:

https://www.thriiverra.com

We may revise our Privacy Policy periodically due to changes in business operations, legal requirements, or regulatory obligations.

By continuing to use our Website or purchase products after changes are posted, you acknowledge and accept the updated Privacy Policy.


📦 Order Placement and Processing

We work to ensure all orders are processed accurately and efficiently. However, we reserve the right to review, adjust, postpone, or cancel orders when necessary.

Orders may be changed or canceled due to situations including:

  • Product availability issues;
  • Incorrect product information or pricing errors;
  • Suspicious, unauthorized, or potentially fraudulent transactions;
  • Other circumstances affecting successful order processing.

If an order is canceled:

  • No payment will be collected; or
  • Any received payment will be refunded based on the specific situation.

Where allowed by law, we may update or correct:

  • Product pricing;
  • Product descriptions;
  • Product details;
  • Promotional information;
  • Website content.

🏷️ Product Details and Information

We make reasonable efforts to ensure that all product information displayed on our Website is accurate and current.

However, due to technical limitations, system updates, or other circumstances, we cannot guarantee that all information, including:

  • Product descriptions;
  • Product images;
  • Specifications;
  • Pricing information;

will always be completely accurate, updated, or free from errors.

If the product received is significantly different from the information displayed on our Website, you may contact us for assistance according to our:

Return Policy

Customers should carefully review the full product details before completing a purchase, even when quick-view or preview functions are available.


💰 Pricing Information

We make every effort to display correct pricing information. However, occasional pricing errors may occur due to technical problems, system updates, inventory adjustments, or other factors.

If a clear pricing mistake is discovered, we may:

  • Cancel the related order;
  • Refuse to process the order;
  • Contact you regarding the pricing issue.

We reserve the right to correct pricing mistakes where permitted by applicable laws.


🚚 Product Availability and Shipping

Product availability shown on our Website is provided as general information and may change at any time without prior notice.

After payment confirmation, orders are typically delivered within approximately 30 days or less, although actual delivery times may vary.

Delivery schedules may be affected by:

  • Stock availability;
  • Weather conditions;
  • Carrier delays;
  • Shipping destinations;
  • Customs inspections;
  • Clearance procedures;
  • Events outside our reasonable control.

Products marked as available may become unavailable during order processing.

If this occurs, we may:

  • Remove the unavailable item from your order;
  • Contact you through email;
  • Offer a refund or alternative solution when appropriate.

⚠️ Product Use Disclaimer

Products purchased through our Website may vary from similar products sold in other countries or markets.

Depending on the product and destination location, products may:

  • Not include manufacturer warranty coverage;
  • Provide limited support services;
  • Not include instructions in your local language;
  • Follow different labeling or technical requirements;
  • Require adapters or voltage converters for local electrical systems.

Before purchasing, you are responsible for confirming that:

  • The product meets your expectations and needs;
  • The product can be legally imported;
  • The product is approved for use in your location.

🧾 Taxes, Customs, and Additional Charges

Customers are responsible for any taxes, customs duties, or additional fees required by their destination country or region, including:

  • Import duties;
  • Customs charges;
  • VAT;
  • Sales taxes;
  • Use taxes;
  • Other government-required fees.

These charges may not be included in the listed product price or shipping cost and may be collected separately by customs authorities, shipping companies, or local agencies.